FuelShift Support Center
Quick troubleshooting guides, feature walkthroughs, and direct developer contact.
💳 Subscriptions & Purchases
If you reinstalled FuelShift or switched devices, you can restore your active Pro subscription with one tap:
- Ensure you are logged into the same Apple ID (on iOS) or Google Account (on Android) used during purchase.
- Open FuelShift and tap the Crown icon (Pro) or navigate to Settings → FuelShift Pro.
- Scroll down and tap "Restore Purchases". Your unlimited features will activate immediately.
Subscriptions are billed through Apple or Google, not directly by FuelShift:
- iOS (App Store): Open iPhone Settings → Your Name → Subscriptions → FuelShift Pro → Cancel Subscription.
- Android (Google Play): Open Play Store → Profile Icon → Payments & Subscriptions → Subscriptions → FuelShift → Cancel.
You will continue to have full access to FuelShift Pro until the end of your current paid billing period.
Yes! FuelShift includes two 100% free ways to unlock Pro:
- FuelTokens™ Rewards: Earn tokens by logging fills (+50), scanning receipts (+50), and recording services (+50). Redeem 2,500 Tokens for 7 Days Pro or 5,000 Tokens for 30 Days Pro.
- Refer & Earn: Share your referral code. When a friend installs and logs their first fill, both of you get 30 Days of Pro Free.
📸 AI Receipt Scanning
FuelShift uses on-device Google ML Kit OCR. For best accuracy:
- Ensure good ambient lighting and avoid heavy shadows on the receipt paper.
- Flatten thermal receipts so the text is straight and fully in frame.
- The scanner automatically extracts the total amount, fuel volume (litres/gallons), price per unit, station brand, and date. You can review and adjust any field before tapping Save.
🌿 EcoDrive™ & Powertrains
Your EcoScore evaluates 4 key driving pillars:
- Fuel Efficiency vs. ARAI / EPA Benchmark (50%): Compares your real-world km/L or MPG against manufacturer lab ratings.
- Efficiency Trend (20%): Measures whether your fuel economy is improving over recent fills.
- Cost per Kilometre (15%): Evaluates spend efficiency compared to typical vehicle class benchmarks.
- Driving Consistency (15%): Analyzes variance between fills for smooth driving habits.
Yes! When adding a vehicle in your Garage, you can choose Petrol, Diesel, CNG (tracking in kilograms with km/kg), or Electric (EV) (tracking kWh charging sessions, charging station tags, and km/kWh efficiency).
💼 Tax & Business Deductions
Go to the Tax & Business Hub in FuelShift:
- Select your tax year and deduction method (Standard Mileage Rate or Actual Expense Method).
- Tag entries as Business (Uber, Lyft, DoorDash, client travel, courier) vs Personal.
- Tap "Export PDF Report" or "Export CSV Spreadsheet" to generate comprehensive documentation for your CPA or tax filing.
*Please review our Tax & Mileage Disclaimer for information regarding local tax compliance.
💾 Data, Backup & Garage
By default, 100% of your data is stored locally on your device in a private SQLite database. Pro users can also enable optional encrypted cloud backup to sync records across multiple phones or tablets seamlessly.
Navigate to Settings → scroll down → Delete All Data. This will immediately purge all vehicle logs, fuel records, maintenance schedules, and FuelToken balances from your device.
📬 Direct Developer Support
Have a question not listed above, or found a bug? We're happy to help.